Find Answers to Your Holo-Mate Queries
What about accessibility?
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Holo-Mate provides voice, text, and visual modes, making it easier for guests with hearing, speech, or language differences.

Will it work in low-light environments?
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Absolutely. The projection is optimised for dim restaurant lighting, enhancing clarity and visual presence.

Can the avatar be customised?
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Yes. Restaurants can choose facial styles, clothing themes, tones of voice, and even seasonal variations.

What internet speed do we need?
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A stable connection of 10 Mbps per device is recommended for smooth speech-to-speech interactions.

How does the hologram work?
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Holo-Mate uses a compact LED device combined with a holographic projection film to create a 3D-like floating avatar that responds in real time via our custom LLM.

Can Holo-Mate integrate with my existing POS or kitchen system?
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Yes. Holo-Mate connects through standard APIs to most POS and KDS platforms, enabling instant order forwarding and accurate ticketing.

Does Holo-Mate replace staff?
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Not entirely. It reduces the pressure on staff by handling routine tasks like order-taking, menu questions, and upselling—allowing human team members to focus on personalised, high-value service.

Is the hologram multilingual?
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Yes. Holo-Mate supports multiple languages and accents, automatically adjusting based on guest preference or location.

How durable is the hardware?
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Each unit is designed for restaurant environments—heat-managed, spill-resistant, and built for continuous use.